Shipping & Delivery

U.S.A. SHIPPING

We know our customers can't wait to receive their Spoolies® Hair Curlers, so we do our best to ship the same day for orders received before 2:00 pm Pacific Standard Time! Our shipping options are listed on our Check Out page with pricing by package weight. Shipping is Monday thru Friday, excluding Holidays from our San Juan Capistrano, CA office. Here are the U.S.A. shipping options:

 Shipping Method1

 ~Delivery Time*

 FREE Shipping

 3 to 7 business days

 Standard – USPS First Class Mail

 1 to 6 business days

 Express – USPS Priority Mail

 1 to 3 business days

 FedEx – Standard Overnight or 2-Day

 1 to 2 business days, Monday- Friday       

             1) Not all methods available on all orders   *After order is shipped

FREE SHIPPING

Promotions that reduce order subtotals under our $49.00 Free Shipping threshold may not be eligible for Free domestic shipping. In order to qualify for free shipping, the order must have an after-discount subtotal of $49.00, excluding taxes, and a domestic shipping address.

INTERNATIONAL SHIPPING  

We also offer International shipping! Shipping packages overseas will go smoothly most of the time. Duties, taxes, and brokerage fees are not included in our shipping rates and will be charged at the time of delivery (including gifts). To provide the best service, we request you include your phone number during check-out. We will enter your phone number on the shipping form in case there is an issue and customs wants to contact you. Here are the International shipping options:

USPS First Class International
5 to 18 business days or possibly longer
USPS Priority Express International
3 to 7 business days

 

Priority Express International offers a date-certain, postage-refund guarantee. The actual number of days may vary based on origin and customs delays. This service is available only to the following countries:

  1. Australia.
  2. Canada.
  3. China.
  4. France (does not include Corsica and Monaco).
  5. Germany.
  6. Great Britain and Northern Ireland.
  7. Hong Kong.
  8. Israel.
  9. Japan.
  10. New Zealand.
  11. Republic of Korea (South Korea).
  12. Singapore.
  13. Spain (does not include Canary Islands).
  14. Sweden.
  15. Switzerland.
  16. Thailand.

International Tracking numbers

Tracking is not available with International Standard service. USPS provides a package ID # that can be used to see when the package left the US, but unfortunately isn't required to be scanned while the package is in transit.

ALL ORDERS

When your order has been shipped, you will receive a confirmation email with a tracking number sent to the address you provided at check-out. If you have any questions, including special deliveries, please contact us at customerservice@spoolies.com. We are happy to help you receive and enjoy your new Spoolies® Hair Curlers. 

Thank you for the opportunity to serve you!